Aitana Congost

Aitana Congost is an accomplished professional in customer success and international business with a strong track record in managing high-value portfolios. Currently serving as a Principal Customer Success Manager at Klaviyo since May 2023, Aitana previously held strategic roles at Twilio, overseeing a $25M ARR portfolio and engaging with significant customers in various activities. Aitana's experience at Box involved managing large portfolios and delivering targeted customer success plans, while earlier roles included international trade and market research for various sectors at Catalonia Trade & Investment. Aitana's background in sports as an Alpine Ski Instructor and internships in business development and marketing further complement a well-rounded skill set in customer engagement and strategic growth. Aitana holds a Bachelor's Degree in International Business and Marketing from ESCI-UPF.