Elaine Cleary is a highly experienced customer success professional with a career spanning over two decades. Currently serving as Principal Customer Success Manager at EvenUp since December 2024, Elaine previously held the same title at AudiencePlus, where responsibilities included managing the end-to-end customer experience for a diverse portfolio and advising marketing teams. Earlier experiences include roles as Customer Success Consultant, where Elaine specialized in enhancing Customer Success mastery for SaaS organizations, and various positions at Gainsight, where significant contributions were made towards strategy, training, and customer relationship management. Additional experience includes impactful roles at Rafter, Inc., Right90, Biz360, Inc., Stanford University, iPass, and Jeskell, demonstrating a consistent track record of exceeding targets, improving adoption, and driving customer retention. Elaine Cleary holds a Bachelor of Arts in Business from Georgia State University.
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