Jordin Ray

Jordin Ray is a seasoned professional in customer success management with extensive experience in the technology sector. Currently serving as a Principal Customer Success Manager at Salesforce since August 2024, Jordin oversees the TMT Enterprise–Media division. Prior to this role, Jordin was a Principal Success Manager at Tableau from January 2022 to August 2024, facilitating customer success within the Salesforce ecosystem. Jordin previously held senior positions at Narrative Science, including Senior Customer Success Manager, where responsibilities involved managing a $2M+ book of business, enhancing onboarding experiences, and fostering partnerships with enterprise stakeholders. Jordin's career also includes sales and business development roles at companies such as Fox, MGA Innovative Solutions Group, and Terryberry Company. Jordin holds a Bachelor of Arts in Business Management from Hope College and a Master of Education in Higher Education Administration from DePaul University.