Alicia Tamilio

Alicia Tamilio has extensive experience in the technology field. Alicia has held roles such as Desktop Support Team Lead and Senior Desktop Support at KLDiscovery, where they provided support and troubleshooting services for desktops, laptops, and phones. Alicia also worked as a Quality Assurance Auditor at the American Institutes for Research, where they monitored help desk calls for quality assurance purposes. Additionally, Alicia has experience as a Data Center Analyst at Doylestown Health and a Senior Enterprise Helpdesk Analyst at New York Life Insurance Company. Alicia also has a background in network administration and maintenance, as well as PC troubleshooting, through their role as a Technology Specialist at Hunterdon Tech Support. Alicia has held various other positions throughout their career, including roles in education and office management. Alicia has a strong technical skill set and is knowledgeable in a variety of operating systems and software applications.

Alicia Tamilio earned a Bachelor's degree in Economics from Indiana University of Pennsylvania in 1998. Alicia also holds certifications in Foundation Level IT Service Management from ITIL Certified and HDI Support Center Analyst from HDI, obtained in 2015 and 2014 respectively.