Anthony V. Rizzo

Director, Aftermarket Contract Business - Products, Service And Solutions Division at Komatsu America Corp.

Anthony V. Rizzo, Jr has a diverse work experience in the construction and machinery industry. Anthony V. started their career at Patten Industries as a Warranty Administrator from September 1998 to August 2003.

Later, at Komatsu Construction, Anthony served as the Manager of Distributor Support from August 2003 to January 2008. In this role, they worked closely with distributors in the United States and Canada to identify areas of improvement within their Service Operations, developed joint product support plans, and monitored progress to promote operational best practices.

From January 2008 to July 2013, Anthony held the position of Manager of Service Marketing and Distributor Operations Development at Komatsu Construction. Anthony V. continued to collaborate with distributors, focusing on long-term distributor service profitability objectives.

Anthony then became the Deputy Director of Komatsu CARE Program Development and Operations from July 2013 to December 2014. Anthony V. led the team responsible for the development and deployment of the Komatsu CARE Complimentary Maintenance Marketing Program, achieving a high customer acceptance rate and increased distributor product support retention.

In December 2014, Anthony took on the role of Director of Strategic Planning and Business Development for the Service Division at Komatsu Construction. In addition to driving the division's strategic plan, they also served as a Global Project Team member for Komatsu Limited, working on the development and deployment of global ICT initiatives.

In November 2020, Anthony transitioned to the role of Director of Market Economics within the Products & Aftermarket Support Division. Anthony V. led studies on machine and spare parts lifecycle profitability, maximizing revenue generation based on market alignment and product health. Anthony's objective was to align spare parts pricing operations with Komatsu's corporate plan for achieving aftermarket market share growth, profitability, and customer retention.

Most recently, in April 2022, Anthony assumed the position of Director of Aftermarket Contract Business in the Products, Service, and Solutions Division. Their role involves overseeing the aftermarket contract business and focusing on revenue maximization based on product health and market alignment.

Overall, Anthony V. Rizzo, Jr's work experience has provided him with a strong foundation in strategic planning, business development, service operations, and distributor support within the construction and machinery industry.

Anthony V. Rizzo, Jr attended Elmhurst College, where they received a Bachelor of Science degree in Business Administration in 2003. Their field of study focused on Business Administration, Management, and Operations.

Links


Timeline

  • Director, Aftermarket Contract Business - Products, Service And Solutions Division

    April, 2022 - present

  • Director, Market Economics - Products & Aftermarket Support Division

    November, 2020

  • Director, Strategic Planning And Business Development - Service Division

    December, 2014

  • Deputy Director, Komatsu CARE Program Development And Operations

    July, 2013

  • Manager, Service Marketing And Distributor Operations Development

    January, 2008

  • Manager, Distributor Support

    August, 2003