Talent Operations Coordinator - Bangalore, India

Are you ready to power the World's connections?

If you don’t think you meet all of the criteria below but are still interested in the job, please apply.  Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

About the role:

The TA Operations role involves administrative tasks, data management, and coordination to ensure a smooth and efficient recruitment process. The incumbent will work closely with recruiters, hiring managers, and candidates to facilitate the hiring process.

Why should you want to work at Kong?  

Market Opportunity - We are on a quest to build a $10b+ software company over the next few years and need YOUR help! Why APIs Matter? APIs have been enabling innovation for decades! Strong VC team, Series D, strong year over year revenue growth!

Technical Leadership - We are recognized as the leader in innovation in the connectivity space. Marco, our CTO/co-founder - “We are the Cisco of L4 and L7” - CUBE Conversation, March 2021 We are the leading innovator in the connectivity space!

Amazing Team & Culture - Come be a "Konger" and find out what we mean. Great Place to Work Certified in 2020 & 2021 Kong employees exemplify our culture at our 2022 Sales Kickoff 2022 Forbes Cloud 100 Honoree

Building Great Products - Learn why the world's largest companies love our tech! Kong Named in the Leaders Quadrant of the Gartner® Magic Quadrant™ for API Management for the Fourth Consecutive Year Over 250m+ downloads of our open source API gateway!  Over 40k+ stars on Github between Kong API and Kong Insomnia!

Key Responsibilities:

• Administrative Support

• Assist in scheduling interviews, coordinating calendars, and arranging logistics for interviews, assessments, and hiring events.

• Manage candidate communication, including sending out invitations, reminders, and follow-up emails.

• Maintain accurate and up-to-date records in the applicant tracking system (ATS) or HRIS, ensuring data integrity and compliance with relevant regulations.

• Prepare and distribute recruitment-related documentation, such as offer letters, contracts, background checks, and onboarding materials.

• Candidate Management

• Serve as the primary point of contact for candidates, providing timely updates and answering inquiries throughout the recruitment and pre-hire process.

• Collect and organize candidate feedback from interviews and assessments, updating records accordingly.

• Coordination and Collaboration

• Collaborate with recruiters, hiring managers, and other stakeholders to understand hiring needs and priorities.

• Coordinate with external vendors or agencies as needed for recruitment support services.

• Assist in the coordination of recruitment events, such as job fairs, campus visits, and networking events.

• Participate in team meetings and contribute ideas for process improvement and efficiency.

• Compliance and Reporting

• Ensure compliance with relevant laws, regulations, and company policies throughout the recruitment process.

• Assist in the preparation of regular reports and metrics tracking recruitment activities, including time-to-fill, source effectiveness, and candidate demographics.

• Support audits and inspections related to recruitment activities, providing documentation and assistance as needed.

Qualifications:

• Prior experience in an administrative or coordinator role, preferably in HR or recruitment.
• Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously.
• Excellent communication skills, both written and verbal, with a professional and courteous demeanor.
• Proficiency in Google suite (Docs, Sheets, Slides) and experience with applicant tracking systems or HRIS platforms (Lever and Workday experience is a plus).
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Proactive, detail-oriented, and adaptable to changing priorities and deadlines.