Erich Rickens

Senior Manager, Client Experience at Kraken

Erich Rickens is a seasoned professional in client experience and content management, currently serving as Senior Manager of Client Experience and Content Product Manager at Kraken Digital Asset Exchange since March 2021. Previously, Erich held various roles at Ring, including Product Content Manager and Content Strategist & UX Writer, focusing on content localization, marketing communications, and technical writing for the European market. Erich's career also includes experience as Communications and PR Lead at Blockport, where strategies for market roll-out and user acquisition were developed, and as B2B Sales and Content Coordinator at Safeguard B.V. Educational qualifications include a Masters in Sustainable Development (Cum Laude) and MSC in Environmental Sociology (Cum Laude) from Stellenbosch University and Wageningen University & Research, respectively, alongside a Bachelor of Arts in Law and studies in Innovation and Entrepreneurship.

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