Angel Rivas

CRM Manager at kwiff

Angel Rivas has a diverse work experience that spans across various industries. Angel recently worked at kwiff as a CRM Manager starting in 2022. Prior to that, they were a Customer Relationship Management Executive at Condor Gaming from 2021 to 2023, where they had extensive knowledge in casino and operational tools and executed retention campaigns. Angel also had experience as a Marketing Intern at a hotel from 2019 to 2021, where they implemented marketing strategies and created promotional videos. Before that, they worked as a Coordinator at Urban Valley Resort from 2019 to 2021. Angel gained valuable skills as an F&B Coordinator at Hugos group from 2016 to 2018, where they managed operations, designed menus, and trained staff. Angel also worked as a Quality Assurance VIP Customers Manager at Hotel Venetur Margarita***** from 2012 to 2015, where they handled VIP guest services. Earlier in their career, they worked as a Logistics & Quality Supervisor at Venetur Hilton Hotel Margarita***** in 2011, organizing training courses. Angel's work experience began with a university internship at Hotel Venetur Oricono in 2009, where they gained exposure to various hotel departments and provided customer-oriented service.

Angel Rivas' education history includes a Conversational English course at Berlitz English school in Malta from 2015 to 2016. In 2012 to 2013, Angel pursued an Advanced English Course at OpenEnglish.com to achieve fluency in the English language. From 2008 to 2011, Angel attended CUHELAV Colegio Universitario Hotel Escuela de los Andes Venezolanos, where they obtained a Senior Technician degree in the field of Management of Hotels and Hospitality Services. In 2006 to 2007, Angel completed a Professional course in High Cuisine at Chives Institute. Additionally, Angel obtained a Senior Degree in Hospitality and Customer Relationship Services from Colegio Universitario Hotel Escuela de los Andes Venezolanos in July 2011. Angel also completed an Introduction to iGaming certification from iGaming Academy in March 2020.

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Timeline

  • CRM Manager

    November, 2022 - present