Kaylee Daniel

Kaylee Daniel has extensive work experience in the field of customer success and account management. Kaylee most recently worked as the VP of Customer Success at Lakeside Software. Prior to that, they were an Associate at Revenue Collective, where they supported the professional development of revenue leaders in high-growth companies.

Before joining Lakeside Software, Kaylee held roles at Kobiton as the Senior Director of Client Success, and at Castellan Solutions as the Senior Director of Global Customer Success and Account Management. In the latter role, they successfully developed and implemented a strategy to combine and expand three existing customer success teams into one global organization, resulting in improved customer base management and specialization.

Kaylee also has experience at Tricentis, where they served as the Sr. Manager of Customer Success. In this role, they led a team responsible for customer growth and retention, achieving significant improvements in retention rates and successfully launching the "Digital Customer Engagement" program.

Earlier in their career, Kaylee held positions at QASymphony, CareerBuilder, and Digistrive, Inc., where they gained valuable experience in customer success management, client support, and advertising operations.

Overall, Kaylee Daniel has a proven track record of driving customer success, developing talent and strategies, and implementing effective customer engagement programs.

Kaylee Daniel completed their Bachelor of Arts (B.A.) degree in History from Georgia State University, studying from 2009 to 2013. In addition, they obtained History I (034) and History II (035) certifications from GACE in January 2013.