Charlotte Symonds

Charlotte Symonds is an accomplished executive currently serving as the Group Chief Operating Officer at Lantern since November 2025. Previously, Charlotte held the position of Director of Customer at Nottingham Building Society from November 2023 to December 2025, and progressed through various roles, including Senior Manager Customer Services, Programme Manager, and Senior Project Manager at Yorkshire Building Society from July 2006 to November 2023. Charlotte's educational background includes a Master of Science in Strategic Leadership from Loughborough University and dual Bachelor of Arts degrees in English Language and Literature and English Literature from the University of Lancashire.