Randall Johnson - Fox

Randall Johnson - Fox, CSM, is a seasoned Business System Analyst with extensive experience at the Las Vegas Valley Water District since April 2006. In the current role, responsibilities include providing technical support, managing applications, contributing to policy updates, and overseeing cross-training efforts. Previous positions at the organization include Customer Care Quality Monitoring Specialist and Senior Customer Care Associate, where contributions involved performance monitoring and process development for customer care operations. Randall holds a Master's in Business Administration with a focus on IT from Western Governors University and a Bachelor's degree in Sociology from the University of Nevada-Las Vegas.