Cecilia Calero Desantis

Cecilia Calero DeSantis has a diverse work experience spanning multiple industries and roles. Cecilia has 3 years of experience at the Latino Community Credit Union, where they served as the Director of Learning and Development, Staff Development Specialist, and Human Resources Coordinator, overseeing training and development programs, coordinating staff development initiatives, and managing onboarding processes for new employees. Prior to this, they had 2 years of experience as a Senior Member Service Representative at the same organization.

Cecilia also worked as a Substitute Teacher at the Mohawk Valley Community Action Agency, where they supported the Lead Teacher in ensuring the safety and security of children.

Additionally, they have experience in managerial roles at Jardines de la Paz, where they served as an Agreements Manager and Sales Manager, and at Entel Peru as an Order Analyst. In these positions, they managed relationships with key contacts, implemented strategic plans, and prioritized customer orders.

Cecilia also worked as an Inbound Call Center Agent at Nextel del Peru S.A., where they handled client requests, inquiries, and complaints, and as a Human Resources Analyst at Sociedad Nacional de Industrias, where they supported the hiring process, assisted with ISO certification, and organized team-building activities.

Overall, Cecilia has a strong background in learning and development, staff development, human resources, customer service, and management.

Cecilia Calero DeSantis has a diverse education history. Cecilia started their academic journey in 2004 and completed it in 2010 at Universidad Nacional Agraria La Molina, where they earned a Bachelor's degree in Business Management Engineering. Cecilia'sfield of study was Business Administration and Management, with a focus on the general aspects of the subject.

In 2017, Cecilia enrolled in an ESL (English as a Second Language) Program at the Boards of Cooperative Educational Services (Boces). The program lasted for one year, emphasizing language proficiency and mastery.

Cecilia also holds additional certifications to enhance their professional skills. In 2015, they obtained a Diplomate in People Management from ESAN Graduate School of Business, further enhancing their knowledge and expertise in managing people within organizations. In 2023, they expect to earn a Learning and Development Certificate from the University of North Carolina at Charlotte, highlighting their commitment to continuous growth and professional development.

Overall, Cecilia has a strong educational background in business and management, supplemented by their dedication to language acquisition and professional certifications.