Samson Bacuyani Jr.

Samson Bacuyani Jr. is an experienced customer service professional currently serving as a Customer Operations Specialist at Laundryheap since June 2022 and as a Senior Customer Service Executive at Laundrapp since October 2019. With a career spanning over a decade, Samson began as a Customer Care Associate at ePLDT Ventus, providing tech support for an American satellite TV company, and progressed through roles at SPi Global as a Training Specialist, where training and upskilling new and veteran agents were key responsibilities. Prior experience as a Customer Care Executive at Zipjet involved addressing diverse customer queries through phone and email. Samson holds a Bachelor's degree in Registered Nursing from West Visayas State University, completed in 2008.