Michelle Vock

Michelle Vock Laboy has a diverse work experience spanning multiple industries. Michelle'smost recent role was as the Vice President of Customer Success at Learn In, a company that helps companies establish talent academies. In this role, Michelle was responsible for modernizing access to learning budgets and programs, as well as simplifying the delivery of custom programs to employee groups. Prior to this, Michelle held the position of Director of Customer Success & Interim Head of Sales at Learn In.

Before joining Learn In, Michelle worked at Andela, where they held various roles including Director of Sales, Manager of the Andela Account Management Mid-Market Team, and Account Manager and Customer Success Manager. Andela is a company that builds distributed engineering teams with Africa's top software developers. During their time at Andela, Michelle helped the company grow and establish itself as the "Best Place to Work in Africa."

Michelle also gained experience at IBM, where they held roles such as IBM Cloud | Business Development Attack Team Leader, IBM Account Manager | Digital Transformation Software, and IBM Summit Program | Software Sales Specialist. Additionally, they co-founded and served as the Chief Marketing Officer for Exploreful, a start-up venture focused on targeted travel recommendations for millennials.

Early in their career, Michelle worked at The University of Arizona, Eller College of Management as a Professional Development Associate, Social Media Coordinator, and Production Video Designer. Michelle also founded and directed an interactive philanthropy program called "Do you ROCK online?", which promoted online safety and digital citizenship to middle school students.

Overall, Michelle Vock Laboy has a strong background in customer success, sales, and marketing, with experience in various industries including technology, education, and travel.

Michelle Vock Laboy obtained their Bachelor of Science degree in Business Administration from the Honors College at the University of Arizona. Michelle'sfield of study was focused on Marketing and Entrepreneurship.

In 2019, Michelle attended Harvard University for the Management Development Program, where they completed a Mini MBA. The program covered various aspects of Business Administration and Management.

Additionally, Michelle Vock Laboy obtained a certification in Customer Analytics from Wharton Online in May 2019.