Jennifer Rosney

Manager, Strategic Customer Success Management at LearnUpon

Jennifer Rosney has a diverse work experience in various roles and industries. Jennifer currently works at LearnUpon as a Manager of Strategic Customer Success Management since March 2023. Prior to that, they were a Strategic Customer Success Manager at LearnUpon from January 2022 to March 2023. Before joining LearnUpon, Jennifer worked at OASIS Group - Information Secured as a Senior Group Client Care Manager from September 2018 to January 2022. Jennifer also held the position of Contact Centre Manager at Citroen & DS Ireland from July 2013 to August 2018. Jennifer has experience as an Office Manager at Designer Group from April 2011 to July 2013 and as a Customer Service Manager at Kora Healthcare from February 2009 to April 2011.

Jennifer Rosney's education history includes a Professional Diploma in Marketing, Sales Management, Advertising & PR from Dublin Business School, which they obtained from 2012 to 2014. Jennifer also holds a Higher Diploma in International Business with French from Dublin Institute of Technology, which they completed from 1998 to 2000. Furthermore, they received a Leaving Certificate from Loreto College Swords in Rivervalley, Swords, Co. Dublin from 1993 to 1998. Additionally, they have obtained various certifications from LinkedIn, including "Communicating with Empathy," "Strategic Thinking Tips to Solve Problems and Innovate," "The Crucial Perspectives of Effective Leaders," "Aligning Customer Experience with Company Culture," "The Key to Good Communication: Your Audience," "Be the Manager People Won't Leave," "Communicating with Confidence," "Human Leadership," "Improving Your Listening Skills," "Coaching Skills for Leaders and Managers," "Creating a Positive Customer Experience," "Design Thinking: Customer Experience," "Leading and Motivating People with Different Personalities," "The Three Pillars of Effective Communication," "Having Difficult Conversations: A Guide for Managers," "How to Be More Strategic in Six Steps," "How to Stop Wasting Time in Meetings," "Mastering Communications as a Leader," "Transformational Leadership," and "Leading Productive Meetings."

Links

Timeline

  • Manager, Strategic Customer Success Management

    March, 2023 - present

  • Strategic Customer Success Manager

    January, 2022

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