Joseph Dolan-Galaviz

Customer Success Manager - Enterprise at Highlight

Joseph Dolan-Galaviz has a diverse work experience spanning multiple industries. Joseph began their career at Nike as a Sales Associate in 2015. Joseph then worked as an Economic Development Policy Intern to the Governor of Illinois in 2016. In the same year, they also served as a Featured Speaker at Boomalang.

From 2017 to 2018, Joseph worked as a Summer Intern at ScoutComms, Inc. Joseph continued to gain experience in leadership and management roles at GLG, where they held various positions such as Junior Client Solutions Associate, Senior Client Solutions Associate, Manager in Client Solutions for different departments and industries, and eventually became a Team Lead in Client Solutions for Enterprise Technology.

In 2022, Joseph moved to Robinhood as a Product Operations Manager, and later that year, they joined Highlight as a Customer Success Manager for Enterprise clients. Overall, Joseph has proven expertise in customer success, management, and operations across multiple industries.

Joseph Dolan-Galaviz completed their Bachelor of Arts (BA) degree in Public Policy Studies and History from Duke University, from 2014 to 2018. In 2016, they also pursued Economics and Pricing Policies at Universitat Pompeu Fabra. Additionally, they have obtained certifications such as "Become a Product Manager" and "The Complete SQL Bootcamp 2022" from Udemy in October 2022.

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Timeline

  • Customer Success Manager - Enterprise

    December, 2022 - present