Jacob Wilson

Jacob Wilson is an experienced IT professional currently serving as an IT Consultant at LETTERNINE since January 2024. Previously, Jacob held the position of Product Support Engineer at CloudM from January 2022 to July 2023, providing tiered support for complex data migration software and effectively troubleshooting issues for clients. Prior roles include Desktop Support Engineer II at Pike Corporation, where Jacob delivered comprehensive desktop support and managed software deployment, and Administrator for IT and Platform Support at Sitehands, overseeing Microsoft Office 365 and Azure AD administration. Jacob's earlier experience includes technical support roles at Winthrop University and customer service positions in the food industry, demonstrating a diverse skill set in both IT support and client relations.