Aliaksei Halavenka

Aliaksei Halavenka has a diverse work experience spanning over several years. Aliaksei is currently working as a Senior Customer Success Manager at Level AI since August 2022. Prior to this, they were an Enterprise Customer Success Manager at Gainsight from January 2021 to August 2022.

Before their roles in customer success management, Aliaksei worked at SmartLinx from September 2012 to January 2021. During this time, they held multiple positions including Customer Success Manager from July 2017 to January 2021, Solutions Delivery Analyst from August 2014 to July 2017, and Support and Training Representative from September 2012 to August 2014.

To further back their experience, Aliaksei also worked at SREE Hotels as an Assistant General Manager from July 2008 to September 2012, and at Hilton as a Night Auditor from October 2004 to July 2008. Overall, their work experience demonstrates a consistent growth in the customer success management field, along with prior experience in the hospitality industry.

Aliaksei Halavenka completed their Bachelor's degree in Computer Science from Minsk State High Radioengineering College, spanning from 2000 to 2005. In terms of additional certifications, they obtained the following: Advanced Customer Success Manager Certified Professional and Customer Success Leader Certified Professional from Gainsight in April 2022, Customer Success Manager Certified Professional from Gainsight in January 2021, and Customer Success Manager Level I from Pulse Academy by Gainsight in January 2021. Aliaksei also acquired the Pendo Essentials certification from Pendo.io, although the specific month and year of achievement are not provided.