Karen Lilla

Karen Lilla is a seasoned communications professional with extensive experience in enterprise communications and employee engagement. Currently serving as Vice President of Enterprise Communications at Liberty Mutual Insurance since 2018, Karen leads internal communications, crisis management, and executive communications for top leadership. Previously, at IBM from 2006 to 2018, Karen held various roles including Director of Global Employee Communications, where strategic initiatives greatly enhanced corporate culture and engagement across a global workforce. Earlier positions at IBM included Communications Manager, External Relations Manager, and M&A Communications Manager, showcasing a strong track record of innovative communications strategies and successful media outreach. Karen's career began at Lotus Development Corp and TSI Communications, combined with a foundation in mass communications from Boston University and advanced studies at Harvard University.