Alberto Sanabria Ojeda

Sr. Director, Customer Experience & Service Operations at Liberty of Puerto Rico

Alberto Sanabria Ojeda, CPA has a diverse work experience in various roles and industries. Alberto began their career in 2004 at Price Waterhouse Coopers as a Senior Associate in Audit and Assurance, where they conducted financial and internal controls audits for clients in the financial services and banking sector. During their time there, they were recognized with the 2009 PwC Market Leadership Award for their exceptional work on audits and restatements of public banking institutions.

In 2010, Alberto joined Banco Bilbao Vizcaya Argentaria as a Corporate Financial Planning Manager. In this role, they oversaw the budget process of a $4 billion bank, developed a new budget model for enhanced accuracy and integrity, and directed the implementation of the bank's Capital Plan/Stress Testing program.

Alberto then transitioned to Colgate Palmolive in 2013 as an Associate Brand Manager Intern. Here, they worked on various projects involving distribution analysis, market share analysis, and packaging redesigns under the Oral Care Division.

In 2014, Alberto joined V2A – Vision to Action Strategic Management Consultants as an Associate, taking on responsibilities in strategic management consulting.

Most recently, Alberto has been associated with Liberty of Puerto Rico, starting in 2016 as a Customer Experience Director. Alberto then progressed to the role of Customer Experience and Service Director in 2018 and currently holds the position of Sr. Director, Customer Experience & Service Operations as of March 2021.

Overall, Alberto Sanabria Ojeda's work experience showcases their expertise in audit and assurance, financial planning, brand management, and customer experience.

Alberto Sanabria Ojeda, CPA completed their education in a chronological order starting from high school. Alberto obtained a High School Diploma from Cupeyville School, where they studied from 1986 to 2000.

Subsequently, Alberto pursued a Bachelor's Degree in Business Administration with a specialization in Accounting and Finance at the University of Puerto Rico, Río Piedras. This degree program spanned from 2000 to 2004.

Later, Alberto pursued a Master of Business Administration (MBA) degree at The Tuck School of Business at Dartmouth from 2012 to 2014. Throughout their MBA, they focused on General Management, Marketing, and Operations.

In addition to their academic achievements, Alberto Sanabria Ojeda obtained certifications to further enhance their professional capabilities. Alberto completed the Lean Six Sigma Green Belt certification from Dartmouth College in November 2013. Furthermore, they attained the Certified Public Accountant (CPA) designation through NASBA, although the specific month and year of obtaining this certification are not available.

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