Full-time · Rotorua, New Zealand
Housing First Key Worker
Position Description
He Whakapapa: Background
Lifewise is an innovative organisation working together with people who are often marginalised to create better services and solutions to enable their full participation and ability to thrive.
Housing First is an exciting collaborative programme established by Te Taumata o Ngati Whakaue Iho Ake Trust and Lifewise. Housing First provides rapid access to housing and wrap around supports to people experiencing chronic homelessness in the Rotorua area
Te Kaupapa: Purpose
As a Housing First Key worker you will uncover and unleash the strengths of the people you are working with and walk alongside them as they determine their futures, based on their own choices, and self-determined goals. You will provide intensive, often long-term support based on these goals.
You will work with a Housing Specialist team and alongside peer support workers to assist people into permanent housing of their choice and provide ongoing support to participants as they establish themselves in permanent housing. You will continue to walk alongside people on their recovery journey as they build a sense of wellbeing and strong positive community connections.
You will have extraordinary inter-personal skills, patience and empathy to build trusting relationships with the Housing First participants and their whānau.
THREE TRUST VALUES
Compassion Arohanui
Courage Maia
Respect Whakaute
Integrity Ngakau Pono
WHO YOU REPORT TO
WHO REPORTS TO ME
KEY WORKING RELATIONSHIPS
Internal
External
LEVEL OF DELEGATION
As stated in The Three Trusts Policy on Delegated Authorities
WHAT YOU’RE RESPONSIBLE FOR
As a member of the team which has a kaupapa Māori approach, you are responsible for acknowledging and enhancing the mana of the people we work with. This includes providing a range of holistic support to promote wellbeing, including:
SUPPORT MANAHA TO MAINTAIN THEIR TENANCY AND LIVE WELL IN THEIR HOME
Work alongside a property management team to assist manaha (clients) into permanent housing and provide ongoing support to participants as they establish themselves in permanent housing.
Identify needs and areas of concern of the manaha.
Work with your team to connect manaha to relevant agencies or support services.
Ensure home/outreach visits are proportionate to their level of need.
Support the implementation of healthy finances
END TO END CASE MANAGEMENT
Create and work towards manaha led goal plans.
Support the process of onboarding new referrals to the programme.
Continue to walk alongside manaha on their journey of recovery to achieve their goals, and to build strong positive community connections.
Documentation; Case Reviews; Contribution to manaha needs and risk assessments, checklists.
COLLABORATION
Note: The above performance standards are provided as a guide only. Performance measures will be discussed between the team member and manager as part of the performance planning and review process.
WHAT SKILLS & EXPERIENCE YOU NEED