Shawn Pratt

Shawn Pratt is a Customer Success Manager at LightForce since October 2023, with a strong background in customer success and human resources. Previous experience includes serving as Senior Customer Success Manager at Catalyst Software and symplr, along with roles at HealthcareSource as Senior Client Success Manager and Client Success Manager. Earlier positions include Client Success Manager at Vikus Corporation and Human Resource Generalist at CraftWorks Restaurants & Breweries, Inc. Key contributions involved creating HR functions at North American Credit Services, leading to improved management practices, and providing data analysis for executive leadership. Educational qualifications include a Master's Degree in Education from the University of Tennessee and a Bachelor's of Arts in Religious Studies from Southern Adventist University.