Katrina S.

Katrina S. has a strong background in product management and has held various roles in this field. Katrina started their career as an Intern at the United Nations in 2009, where they worked on Intranet Communications. Katrina then worked as a Communications Officer at the International Centre, Aarhus University from 2007 to 2010.

From 2011 to 2016, Katrina worked at Vision Critical, initially as a Senior Digital Marketing Manager, where they managed a significant budget and provided strategic recommendations for business growth. Later, they became a Senior Product Manager and was responsible for developing internal tools, including implementing anti-fraud technologies and leading the development of a survey scheduling tool.

In 2016, Katrina joined Maru/Matchbox as a Manager for Member Support and Loyalty Products. Katrina successfully managed a team and ensured seamless service during an acquisition.

Afterwards, Katrina worked at Absolute Software as a Business Process Product Manager from 2017 to 2018. Katrina streamlined Salesforce and launched a new global call center, resulting in a 20% improvement in tech support productivity. Katrina also established a real-time performance scorecard using Tableau for call center agents.

Katrina then moved to Uber in 2018, where they took on the role of Strategy & Business Analyst in the Community Operations department. Katrina later became a Product Manager, leading the go-to-market efforts for self-driving cars on the Uber network. Katrina developed a data-driven expansion methodology and scoped and defined programming to meet commercial objectives.

From 2021 to 2022, Katrina worked at Aurora, where they held two roles. As a Senior Product Manager, they focused on autonomy integration, defining and delivering operational capabilities for self-driving rideshare products. Katrina also collaborated with senior leadership for investor/partner demos. In their subsequent role as a Staff Product Manager, they built the Rider Experience function from scratch, managing the definition and delivery of the end-to-end rideshare journey.

Most recently, in 2022, Katrina joined Clockwork in a Product & UX role, although specific details about this role are not provided.

Katrina S. obtained an Executive Education Certificate in Leadership & Culture from Harvard Business School Online in 2019. Prior to that, they attended Aarhus University, where they pursued a Master of Arts (MA) degree in International Business. Katrina also holds a Bachelor of Arts (BA) degree in Sociology and Cognitive Systems from The University of British Columbia. Additionally, they studied International Media and Communications at Uppsala University.

In terms of certifications, Katrina S. obtained a Lean Six Sigma Green Belt (ICGB) certification from MoreSteam in September 2019. Katrina also achieved a Pragmatic Marketing Certified - Level Two (PMC-II) certification from Pragmatic Marketing in March 2016. Furthermore, they hold a Scrum Master Certified (SMC) credential from the Scrum Alliance, which they obtained in June 2019.