Marco Manieri

Marco Manieri has a diverse work experience, starting with their current role as the Director of Customer Operations and Sales Network at Linear Assicurazioni. In this position, they are responsible for various aspects of the company's operations, including sales, after-sales service, customer care, claims management, fraud detection, and complaint management. Marco has also implemented automation and artificial intelligence technologies in the company's processes.

Before joining Linear Assicurazioni, Marco worked at Teleperformance Italia as the Vice President of Business Development, where they led large vertical projects and developed customer service and engagement strategies. Prior to that, they worked at Accenture as a Senior Manager, specializing in digital transformation and CRM implementation. Marco also had significant roles at CheBanca! S.p.A - Gruppo Mediobanca, ING Italia, Banca Mediolanum, and Albacom Services, where they gained expertise in customer relationship management, sales, risk management, and website development.

Overall, Marco has a strong background in customer operations, sales network management, and digital transformation, with a focus on improving customer experience and optimizing business processes.

Marco Manieri's education history includes the following:

- In 2014, they attended SDA Bocconi and studied Business Administration and Management, specifically focusing on the Management of Luxury and Fashion companies.

- In 2013, they studied Psychology at Case Western Reserve University, focusing on Leadership and Emotional Intelligence.

- Also in 2013, they studied Marketing & Communication at the University of Pennsylvania, with a specialization in Marketing Analysis and Targeting.

- From 2002 to 2006, they graduated from Università di Pavia with a degree in Political Science, specializing in Economic and Business Administration.

- From 1991 to 1996, they attended ITCPA Piero Sraffa - Milano, studying Economics and Foreign Languages. The specific degree earned during this time is not provided.

- Marco Manieri also pursued additional studies at SDA Bocconi, focusing on Economics. The specific duration of these studies is not mentioned.

- Lastly, they completed a Sales & Marketing Management program at SDA Bocconi, although the specific timeframe for this is not mentioned.