Kim Bayma is a seasoned professional with extensive experience in customer success, analytics, and organizational change. Currently serving as the Global Services & Insights Leader at LinkedIn since May 2014, Kim leads a global team of Customer Success Analysts focused on driving adoption and demonstrating value within LinkedIn's talent solutions. Prior roles at LinkedIn include Senior Customer Success Manager and Customer Success Consultant, with a strong emphasis on large-scale implementations and providing strategic guidance to major employers. In addition to industry experience, Kim contributes to academia as a co-instructor for the Master of Science in Learning & Organizational Change program at Northwestern University. Previous professional background includes roles at Aon Hewitt, Towers Watson, Accenture, and Thirty Three Personnel Center, complemented by a Master's degree in Learning and Organizational Change from Northwestern University.
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