Whitney Johnson is an experienced professional with a diverse background in various industries. Whitney currently works as a Customer Success Manager at Linode, where they are responsible for retaining and growing a large number of active customers, influencing the customer onboarding process, and implementing a new feedback collection process. Prior to joining Linode, Whitney worked at International SOS, where they held multiple roles including Global Product Manager, Learning and Development Consultant, and International Operations Coordinator. Their responsibilities at International SOS included shaping the digital experience for over 6 million members, training and developing team members, and coordinating medical and security assistance for clients. Whitney also has experience as a Project Coordinator and Assistant to the President at GOVtips.biz. Federal Government, and they worked as an intern at ShopTalk Retail Consulting. Whitney began their career at Sephora, where they received extensive training in customer service and sales. Whitney holds a graduate degree from Virginia Tech.
Whitney Johnson received their Bachelor of Arts degree in 2010 from Virginia Tech, where they pursued a program in International Studies with a focus on Business and World Politics. Whitney also participated in a Study Abroad Program in 2010 at Universitat Autònoma de Barcelona, where they studied International Business Management and Spanish. In 2013, they obtained a certification as a Certified Instructor/Facilitator from Langevin Learning Services.
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