Andrea Galvez, MBA

Andrea Galvez, MBA, has a diverse work experience spanning multiple industries.

In 2010, they worked as a Foreign English Instructor at You & I English Academy.

From 2011 to 2012, they were a Teacher Placement Coordinator at Say Kimchi Recruiting, LLC, where they recruited ESL teachers for schools in South Korea and provided support for official credential collection.

Starting in 2012, Andrea served as the Marketing/Communications Director at the American Bar Association Endowment. In this role, they led marketing strategic planning and implementation for a national association non-profit affinity insurance program and managed an annual budget of over $1 million. Andrea also developed innovative testing strategies resulting in a 21% year-over-year sales increase.

From 2016 to 2019, Andrea held various roles at the Financial Health Network. Andrea started as the Director of Marketing & Customer Experience, where they led strategic recruitment and engagement marketing for a network of financial service providers. Andrea then became the Senior Director of Membership & Marketing, taking ownership of P&L, managing revenue pipeline, and leading a business development team. Finally, they served as the Vice President of Client Success & Membership, setting and driving the strategic vision for a financial services network and building a Client Success team.

In 2019, Andrea became a Mentor at Coalesce Chicago, where they provided guidance and support to others.

In 2022, they joined On Deck as an Inaugural Execs on Deck Fellow and Mastermind Facilitator. Andrea also became a Brand Ambassador for RevGenius.

Andrea's most recent experiences include being a Mentor at the Customer Success Network in 2021 and a Coach at Practica from 2023, where they coach Customer Success professionals in various areas.

Their current role, as of 2023, is the Vice President of Client Success at Lionize, where they are responsible for ensuring client satisfaction and success.

Andrea Galvez, MBA completed their Master of Business Administration (M.B.A.) degree with a focus on Marketing Strategy & Planning and Leadership & Change Management from DePaul University. Andrea attended DePaul University from 2015 to 2018. Prior to that, they earned their Bachelor of Science (B.S.) degree in Communications-Advertising with a concentration in Graphic Design from Evangel University. Andrea attended Evangel University from 2003 to 2006.

In addition to their degrees, Andrea Galvez has obtained certifications in various fields. In 2016, they obtained the Inbound Certification from HubSpot. In 2013, they obtained the Life and Health Insurance License from the Illinois Department of Insurance.