Engineering · CA, United States
Liquid Instruments makes technology for students, engineers, and scientists to enable them to learn, create, and discover. Founded by a team of scientists at the Australian National University and NASA's Jet Propulsion Laboratory, our team developed ultra-sensitive instrumentation for measuring gravitational waves and has deep expertise in high-speed digital signal processing. We used the technology to create a new breed of software-defined instrumentation for test and measurement that enables users to acquire data, generate signals and control their experiments. Our platforms combine the processing power and reconfigurability of FPGAs with intuitive user interfaces, delivering a breakthrough combination of versatility, performance, and cost.
Liquid Instruments is based in Solana Beach (San Diego), California and Canberra, Australia, where we have grown from an idea to a 50-person team. We are constantly working across time zones and prioritize communications so that we can stay in sync across the globe. We are growing our application engineering and support teams in California and are looking for start-up minded individuals who are familiar with electrical test and measurement equipment. You will provide front line user support for our tools and technologies as well as engage with potential customers in developing unique solutions to their experimental needs.
This individual will support prospective and existing customers with their applications and use cases. You’ll troubleshoot, respond to inquiries, and find solutions to technical challenges, and work to improve our support processes through self-serve options like user forums and FAQs. You’ll support the sales team on pre-sales calls & technical inquiries, and work with the marketing team on content generation and collateral development. Beyond the day-to-day, you will improve the user experience by contributing to longer term projects and documentation efforts. You’re a great communicator who can support the needs of users across various technical backgrounds.
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