Wave Money is the largest mobile financial services provider in Myanmar. Guided by a mission to Build a Better Myanmar for its People, Wave Money is dedicated to driving greater financial inclusion among the unbanked population. Wave Money provides essential cash transfer, remittances and payment services to 35 million customers through an extensive agent network which covers 90% of Myanmar. Over  54,000 Wave shops – mostly owned and run by women – are serving customers across 299 townships nationwide. Always innovating, Wave Money’s WavePay mobile wallet meanwhile caters to over 11.5 million customers enabling reliable, secure, convenient and instant payments anytime, anywhere. 

Inclusion is at the heart of Wave Money’s people-centric culture. In line with its mission to Build a Better Myanmar for its People, Wave Money is on the forefront of financial, digital and social inclusion, and women empowerment.  Wave Money directly and indirectly provides livelihood to over 30,000 women nationwide, and is committed to being an equal opportunity workplace where every person is enabled, empowered and encouraged to grow. Wave Money implements several programmes that promote diversity, health and wellness, work-life balance, and learning and development, making it one of the most trusted and respected employers in Myanmar.  


FinTech

Mobile

Payments

Wave Money

- To lead and manage a team to perform daily support of application systems, network and infrastructure to ensure system availability.
- To provide assistance and liaise with users and Internal Level 3 support teams and vendors on all matters pertaining to application systems.
- To perform Level 2 support by troubleshooting and tracking of reported issues of future mobile financial services business, including but not limited to: business applications, handset applications / customer channels and back-office systems, supporting the operations of the organization.
- Operate in a 24 / 7 support environment.
- Manage vendors and internal SRE team to operate NOC 24/7
- Manage Corp-IT environment of the company and manage end-user support team.
- To architect, develop, setup and implement integration and automation that improves stability, scalability, availability and manual work reduction.
- To perform documentation update for application systems
- To review internal process with respective team to align and improve operation support model and quality of operation.
- To participate, assist or lead technology and compliance related audit and to follow up to work on closing audit findings and making improvement.
- Work with the stakeholders to configure, deploy, manage, and support a large fleet of systems for the organization.  
- The successful candidate will participate in the roll-out of new cutting-edge infrastructure and services and will be in an excellent position to advance to the position of team lead as we expand this new IT team.
- The successful candidate will have a can-do attitude and be ready to immerse themselves in new techniques and technologies.  As with all infrastructure roles a certain amount of nighttime / outside of business hours work will be needed and the right candidate will have demonstrated a willingness to participate in such non-business hours activities.
- Willing to work in a 24x7 support environment to attend and respond severity 1 incidents.

<ourPurpose>
Streamlined Development Processes
Enhanced Self-Service Capabilities
Improved Consistency and Compliance
Better Visibility and Reporting
Cost Efficiency
Facilitated Collaboration
</ourPurpose>
<whatMakesUsUnique>
Overall, a Platform team that drives an IDP and enhances CI/CD processes brings significant value to an organization. It not only empowers developers through self-service capabilities but also ensures that best practices are uniformly applied across the board. While there are challenges to setting up such a team, the long-term benefits of increased efficiency, better collaboration, and improved product quality often outweigh the initial hurdles.
</whatMakesUsUnique>
<howWeWork>

</howWeWork>
<ourTools>

</ourTools>
<links>

</links>

Platform team to drive an Internal Developer Platform (IDP) and enhance CI/CD processes is increasingly becoming a best practice in modern software development organizations. Such a team focuses on creating a unified platform that enables developers to self-service their product needs, including monitoring, logging, metrics, and reporting.

Senior Platform Engineering

Job description

Org chart

Teams

Platform Team

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