Bridgette Pereira

Senior Customer Success Manager / DEI ERG Education Lead at Litera

Bridgette Pereira, M.Ed has a diverse work experience spanning several industries and roles. Their most recent position is as a Senior Customer Success Manager and DEI ERG Education Lead at Litera, where they work closely with customers to drive value and develop success plans. Prior to that, they served as a Customer Success Manager and DEI ERG Education Lead at the same company. Bridgette also has experience as an English Tutor at The Literary Tutor and as a Customer Success Manager and Client Support Associate at Kira Systems. Bridgette's earlier roles include Marketing Associate at Freedom 55 Financial, Elementary Tutor at Oxford Learning Centres Inc., Sales Associate at Kitchen Stuff Plus Inc., English Teacher at Express English, and English Language Assistant at Activa, Gestión de Actividades Formativas. Their extensive experience showcases their skills in customer service, education, and marketing.

Bridgette Pereira, M.Ed completed their Master's Degree in Education from the University of Birmingham from 2015 to 2019. Prior to that, they obtained a Bachelor of Arts degree from the University of Toronto - New College from 2006 to 2010, with a major in Religion and a specialization in History. Additionally, they hold various certifications in Customer Success Management, including levels 1 to 5 from SuccessHACKER, and a Customer Success Certification from Sales Assembly. Bridgette also has a TESOL certification from Global Leadership College and completed a DEI for the Workplace Corporate program from Get Inclusive.

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Previous companies

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Timeline

  • Senior Customer Success Manager / DEI ERG Education Lead

    April, 2023 - present

  • Customer Success Manager / DEI ERG Education Lead

    January, 2022

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