Ilana Baumwald

Senior Customer Success Manager at Lively, Inc.

Ilana Baumwald has a diverse work experience spanning various roles and industries. Ilana is currently working as a Senior Customer Success Manager at Lively, Inc. since June 2023. Prior to this, they held the position of Customer Success Manager at the same company from January 2022. Ilana also worked as a Member Support Associate from July 2020 to January 2022.

Before joining Lively, Inc., Ilana worked as a Customer Experience Specialist at Bim Bam Boo for a brief period between May 2020 and July 2020.

In 2019, Ilana took a break from the traditional 9-5 lifestyle and embarked on a solo travel adventure across Italy, Spain, Portugal, Croatia, Montenegro, and Israel. Ilana also spent time in Minneapolis, MN, with their family during the summer.

From 2016 to 2019, Ilana served as a Marketing Associate at the Jewish Community Federation of San Francisco, the Peninsula, Marin and Sonoma Counties.

Their earlier experience includes roles as a Marketing Assistant and Marketing Intern at Yelp from September 2015 to May 2016, and a Marketing Associate at Wanderable from January 2015 to July 2015.

Additionally, Ilana worked as a Facility Intern at the Madison Children's Museum from September 2013 to May 2014, and as a Marketing Intern at Outloud Promotions in July 2013. Ilana also served as an Administrative Assistant at Creative Resources in June 2011, and as a Sales Associate with Assistant Manager responsibilities at Plato's Closet from August 2009 to August 2010.

Ilana Baumwald completed their Bachelor of Arts (BA) degree in Communication Arts from the University of Wisconsin-Madison from 2010 to 2014. In 2013, they also briefly attended The Hebrew University of Jerusalem for a Bachelor of Arts (BA) degree in Communication Arts. In 2020, they pursued further education through a LinkedIn Learning Course, focusing on Salesforce, Basic SQL, and JIRA. The field of study for the LinkedIn Learning Course is not specified.

Links

Previous companies

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Timeline

  • Senior Customer Success Manager

    June 1, 2023 - present

  • Customer Success Manager

    January, 2022

  • Member Support Associate

    July, 2020