Jo Ballantine Cihcm

Jo Ballantine CIHCM has extensive experience in the housing sector, currently serving as a Housing Officer at LiveWest since January 2010. Previously, Jo worked at DCH (Devon & Cornwall Housing Ltd) from September 2002 to June 2015, taking on roles such as Business Change Manager for the Transformation Project, where efforts focused on creating a unified structure within the DCH Homes and Communities Directorate. Additionally, Jo has experience as a Housing Officer managing general needs and shared ownership properties, prioritizing a tenant-led approach to empowering residents. Jo's career began as a Customer Services Officer, spending six years managing general needs properties and two years in a contact center providing frontline advice and support. Jo holds a Bachelor's Degree in Social Policy, Sociology, and Administration from the University of Plymouth.