Monica Carlesso

Monica Carlesso has extensive experience in product leadership and innovation within the financial services and digital payments sectors. Currently serving as Business Platform Lead for Identity & Authentication at Lloyds Banking Group, Monica is responsible for shaping digital interaction technologies and enhancing identity access management across diverse brands. Previous roles include Head of Product for Authentication & Identity, and leading new business exploration initiatives, all focused on driving operational effectiveness and customer experience. Monica's earlier experiences at Barclaycard, PostePay, and Sisal Group involved strategic product management and development across e-commerce and mobile banking sectors, while foundational roles at PayPal and Coats encompassed B2B marketing and operational analysis. Monica holds a Master's and Bachelor's degree in Marketing and Communication from Università degli Studi di Milano.