Gabriel Paquin de Leeuw

Customer Success Manager at Local Logic

Gabriel Paquin de Leeuw has a diverse work experience spanning multiple companies and roles.

Gabriel is currently working as a Customer Success Manager at Local Logic since March 2022. Prior to this, they were an Application Support Analyst at Richter from September 2021 to March 2022.

Before Richter, Gabriel worked at Broadsign, where they held multiple roles. Gabriel first worked as a Product Specialist from September 2020 to September 2021, focusing on pre-sales onboarding, training, and post-sales support. Gabriel then took on the role of Client Services Analyst - Ayuda Product Lead from May 2019 to September 2020. In this position, they led the Ayuda support team, supported post-sales clients, managed critical issues using an Agile approach, and handled release management for the Ayuda product.

Prior to Broadsign, Gabriel worked at Ayuda Media Systems. Gabriel started as a Client Services Manager from February 2019 to September 2020 and then transitioned to the role of Client Services Manager from September 2016 to May 2019. In both positions, they assisted corporate clients with software and hardware issues, provided troubleshooting and consulting services, and ensured high-quality customer service.

Gabriel's earlier experience includes working at Mindgeek as a Senior Technical Support Agent from September 2014 to September 2016, where they focused on assisting customers with website technical issues and maintaining a high sales aspect. Prior to that, they worked as a Customer Service Representative from September 2012 to September 2014, resolving billing inquiries, handling transactions, and ensuring customer satisfaction.

Overall, Gabriel Paquin de Leeuw has a strong background in customer service, technical support, and client management roles.

Gabriel Paquin de Leeuw attended College Notre-Dame from 2003 to 2008, where they obtained a High School/Secondary Diploma and Certificate (DES).

Links

Previous companies

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Timeline

  • Customer Success Manager

    March, 2022 - present