Celia Belaloui

Celia Belaloui has a diverse work experience spanning from 2010 to present. Celia began their career as a Sales Associate at The Tannery from March 2010 to December 2011. Celia then joined Bullhorn, Inc as a Technical Support Analyst from January 2012 to July 2014, where they efficiently diagnosed and resolved software application issues for major clientele. In addition, they managed multiple customer cases simultaneously and worked closely with development and product management teams on technical escalations and product improvements. From July 2014 to April 2016, Celia held the position of Sales Engineer at Bullhorn, Inc, where they gathered and assessed clients' technical specifications and requirements, delivered targeted product presentations and demonstrations, and developed proofs of concept through customization or configuration of Bullhorn core products.

Celia then moved on to work at HubSpot as a Sales Engineer from April 2016 to July 2018. In this role, they consulted with various individuals, from CEOs to Developers, and owned the technology evaluation stage of the sales process with prospects of varying technical levels. Celia creatively solved technical implementation issues in a variety of technical environments.

Subsequently, Celia joined EverQuote as a Customer Success Manager from July 2018 to January 2020. Celia built and maintained strong relationships with clients, supported agents utilizing EverQuote Pro platform, and acted as a strategic consultant for EverQuote agency business. Celia focused on revenue protection and growth by creating upsell and cross-sell opportunities within the customer base. Celia provided overall support to clients on the EverQuote Pro platform, with a specific emphasis on strategic campaign optimization and customer retention.

Currently, Celia is working at Localytics as a Senior Customer Success Manager. Celia joined the company in January 2020 and their role is ongoing.

Celia Belaloui received a Bachelor's Degree in Economics and Finance from the University of Algiers in Algeria, completing their studies from 2005 to 2009. Additionally, they obtained the Hubspot Agency Partner Certification in November 2017. Celia also holds certifications in Inbound Marketing and Inbound Sales from HubSpot Academy. Lastly, they have a certification as a Service Strategies Certified Customer Service Representative, although the details regarding the institution and date of acquisition are not provided.