Alexander Tough

Alexander Tough is a skilled customer service professional with extensive experience in various roles, currently serving as a Station Customer Service Assistant at London North Eastern Railway since April 2023. Prior experience includes working as a Case Manager for the Department for Work and Pensions from August 2020 to April 2023 and as a Recruitment Officer at the Cabinet Office between March 2019 and July 2020. Alexander has a strong background in customer interactions, having previously held positions at London North Eastern Railway, Sunderland AFC, and Newcastle United Football Club. Educational qualifications include a Bachelor's Degree in Computer Forensics from the University of Sunderland, complemented by a BTEC National Diploma in Advanced ICT from City of Sunderland College.