Nick Bibby

Nick Bibby is a seasoned professional in customer experience management with a proven track record at London North Eastern Railway since June 2019, currently serving as the Customer Experience Engagement Manager. In this role, Nick drives continuous improvement in onboard and station operations through empowering customer-facing teams and managing change. Prior to this position, Nick held various roles at TUI from August 2008 to June 2019, including Train Manager, Senior Host, and Customer Experience Host, while also starting a career in cabin crew and travel advisory roles. Educational background includes attendance at Radcliffe Riverside.