Alexander Topalov is an experienced IT Service Management professional currently serving as the Senior Service Delivery Manager at Louis Dreyfus Company since June 2019. In this role, Alexander leads the IT Service Management and Tooling domains, developing service management strategies and ensuring optimal operational processes. Previous positions include Manager of IT Global Service Management and Global Front Office Service Delivery Manager at Louis Dreyfus Company, as well as Incident Process Owner roles at DXC Technology and Hewlett Packard Enterprise. Alexander's career began in sales and marketing as a Service Integrator Major Incident Manager at Adecco and includes a background in economics, holding a Master's degree in International Business and Management, a Specialist degree in Tourism Organization and Management, and a Bachelor's degree in International Economics Relations, all from D. A. Tsenov Academy of Economics.
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