• lrm

  • Shannan Murdock Assocrics Mirpm

Shannan Murdock Assocrics Mirpm

Senior Property Relationship Manager at lrm

Shannan Murdock AssocRICS MIRPM has a diverse background in property management and customer service. With experience in companies like lrm, Warwick Estates Property Management Ltd, Rendall & Rittner, and The Ringley Group, they have expertise in contractor management, appointment scheduling, and creating informative communication materials. Additionally, their time at Marks and Spencer as a Training Supervisor highlights their skills in customer service, product knowledge, and staff training. Overall, Shannan Murdock AssocRICS MIRPM is a dedicated professional with a strong foundation in property management and customer relations.

Location

London, United Kingdom

Links

Previous companies


Org chart


Teams

This person is not in any teams


Offices


lrm

Lrm, established in 2003, is a specialist residential management services provider working with a range of corporate clients, management companies and portfolio owners. From the outset lrm's strategic focus has been to work closely with developers on new build projects and support schemes on an ongoing basis. To date lrm has worked with a wide range of different developers to bring 40+ major schemes to market. lrm's business approach is based on a hospitality orientated focus and understanding of clients'​ and residents'​ expectations. The team operates through processes and procedures using efficient dedicated systems that guarantee an exceptional property management service experience. This approach contrasts starkly with the latent residential management sector behaviour which has tended to focus on the managing of buildings as the primary focus. In an increasingly discerning and demanding customer service environment, clients need to be the focus of communication, impact assessment and action. We believe that we can manage relationships with customers which increase the experience of their property and deliver enhancing asset values and user enjoyment - keeping customers happy and deliver the sales and marketing promises.