Khaled Mohamed (CMA/PMP)

Khaled Mohamed (CMA/PMP) serves as Service Delivery Director at LXT since May 2022, overseeing operations and project managers to ensure high-quality project delivery. Prior experience includes Senior Consultant in Customer Experience and Business Transformation at Kepler Gate, where strategic engagement and operational excellence were emphasized. As Operations Director at Raya Contact Center, Khaled managed customer care for over 100 clients, leading a workforce of more than 4,000 employees across multiple countries. A long tenure at Vodafone included senior executive roles responsible for customer care services across various European markets, managing teams exceeding 3,000 employees. Earlier career roles spanned project management and financial consulting at prominent organizations including NewTek Solutions, Arthur Andersen, Coca-Cola Bottling Co. Consolidated, and Coopers & Lybrand Consulting. Khaled holds a Bachelor of Commerce (B.Com.) in Accounting and Finance from Ain Shams University.