Hire Desk Controller

Hire Desk Controller

Location – Bilston

Salary – Competitive

Job type – Fulltime, Permanent

We are a leading temporary works specialist and at the forefront of our industry for over 60 years, with a reputation built on engineering and service excellence. This enables us to deliver the right temporary works solution for our customers, whatever the scale or complexity of the project. Our customers include civil engineering and construction contractors, asset owners, and consulting engineering firms through to small builders.

We are currently looking for a Hire Desk Controller in the Bilston area to support our growing Operations Team, this is a fantastic role which will allow the successful candidate to up skill and develop through the company, you will find more details below.

Benefits

• A competitive basic salary

• Health and wellbeing benefits

• A fantastic pension scheme

Key Responsibilities

• Effectively communicate and build rapport with customers to improve performance and drive sales.

• Conduct outbound Telesales call to increase sales volumes.

• Promote and improve customer service by reducing Non Conformance Reports (NCRs).

• Monitor transport activities within the depot to ensure the most efficient and cost effective use.

• Comply with Health and Safety requirements and ensure compliance within the depot.

What You Need

• GCSE level of education

• At least 12 months customer service and selling experience

• Attention to Detail

• Problem solving

• Active listening

• IT literate

Environmental Social & Governance
Our ESG (Environmental, Social and Governance) strategy is brought to life through our ESG Champions situated throughout the company, our champions create solutions for the hottest topics in each area of our strategy. We are always looking for more recruits, if successful in securing a role at Mabey Hire Ltd, you could be a future ESG Champion…

Mabey Hire STEM Education Programme

In 90 minute after-school clubs, our team of STEM Ambassadors help children aged 10-13 improve their awareness and perceptions of the engineering and construction sectors. Using LEGO® Education materials and our bespoke ‘mission mat,’ students explore six core topics which challenge their mathematical, problem solving and strategic thinking skills. 

Now you know what’s on offer, if you are interested in this position or require more information, please contact Sean Kildunne at Mabey Hire Ltd - recruitment@mabeyhire.co.uk

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