Rachel Zamora

Rachel Zamora is an experienced Salesforce.com Administrator at Macmillan Learning since November 2015, with prior roles as a Business Systems Analyst and Sales Analyst at Heidelberg Engineering from October 2008 to December 2015. In these positions, Rachel developed use cases, translated business needs into technical requirements, streamlined processes, and provided operational support for business systems projects. Additional responsibilities included sales forecasting, Salesforce.com training, and conducting data analysis. Rachel holds a degree in Integrated Supply Chain and Operations Management from the University of Phoenix, earned between 2010 and 2012.