Macy's
Stephen J. Avila

SA

Stephen J. Avila

Global Head Of Customer Experience at Macy's

About

Links

Org chart

Manager

Matt Baer

Chief Customer & Digital Officer

Peers

Max Magni

Evp, Chief Customer And Digital Officer

Margaret Long

GVP Selling Support Services

Gaurav Rajan

Director, Loyalty, Personalization & Lifecycle

Reports

Stephen Thompson

Group Vice President- Furniture & Bedding Home Delivery, Quality And Workroom

Rosa Saldana

Style Merchandising Execution Manager

Timeline

Global Head Of Customer Experience
March, 2018 - present
Senior Vice President, Customer Experience
March, 2016
Vice President, Omnichannel Operations At Macy's
February, 2013
Vice President, Omnichannel Services
October, 2010
Managing Director
January, 2006
Director, Customer Service Operations
June, 1998

View in org chart