Loida Ordoñez

Customer Succes Operations Manager at Mad Paws

Loida Ordoñez has worked at Mad Paws since 2017, starting as a Customer Service Team Lead and later being promoted to Customer Success Operations Manager. Prior to that, they worked at HGS - Hinduja Global Solutions as an Operations Supervisor from 2010 to 2017.

Loida Ordoñez pursued their education at Immaculate Concepcion College - Albay, where they obtained a Bachelor of Science degree in Nursing from 2005 to 2007. Prior to this, they enrolled at Bicol University from 2002 to 2005, specializing in Bachelor of Arts Majoring in English.

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Timeline

  • Customer Succes Operations Manager

    October, 2022 - present

  • Customer Service Team Lead

    August, 2017