Jonathan Koffler, MBA, has extensive experience in customer service, operations management, and consulting, particularly within the healthcare and diabetes sectors. Currently serving as a Contact Center Specialist at Main Line Health since January 2019, Jonathan also operates as Principal Consultant at Customer Care Consultants, focusing on customer service and call center management. Previous roles include Practice Manager at Einstein Healthcare Network, Customer Service, Marketing, and Practice Manager at Bryn Mawr Skin & Cancer Institute, and Director of Client Services at ICT Group, specifically for Abbott Diabetes. Jonathan’s early career involved various leadership roles at Animas, a Johnson & Johnson company, overseeing patient services and administration. Jonathan holds an MBA in Marketing and a BS in Business Administration from Drexel University.
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