Najla Hollins

Contact Center Specialist at Medical Service Company

Najla Hollins is a skilled communication professional with a Bachelor's Degree in Journalism, specializing in Broadcast Journalism and Public Relations from Michigan State University. Currently serving as a Contact Center Specialist at Medical Service Company, Najla effectively facilitates communication between patients and healthcare teams while managing high-volume correspondence. Previous experience includes a Service Specialist role at Nordstrom and internships focused on public relations and communications at Road Commission For Oakland County and Barton Malow, where Najla developed PR strategies and optimized content for improved visibility. Additional experience includes a News Intern position at WILX-TV, further showcasing capabilities in media and communication.

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