Nkebet Sambo

Nkebet Sambo is a Customer Experience Specialist at MainOne since February 2023, managing over 100 Oil & Gas and Regional business accounts while ensuring 100% customer satisfaction through collaboration with support teams. Prior to this role, Nkebet served as a Customer Experience & Digital Sales Team Lead at Bridge Clinic Fertility Centre, overseeing CRM platforms to optimize sales and business analytics. Nkebet's previous experience includes roles as a Customer Experience & Telesales Specialist, where a 40% budget increase was achieved through effective lead conversion, and as a Customer Success Executive at VG Pensions. Additionally, Nkebet volunteered at the National Identity Management Commission, contributing to national identity database harmonization efforts. Currently pursuing a Master of Business Administration in Finance at the University of Lagos, Nkebet holds a Bachelor's degree in Insurance from the University of Uyo.