Tyler M.

Customer Support Advocate at Mana

Tyler M. has seven years of work experience, beginning with a role as Game Advisor at GameStop in 2015 and 2016. In 2017, Tyler M. became the Co-Founder and Head Manager of Outrage Gaming. In 2021, Tyler M. was a Customer Support Specialist at MakeSpace and a Customer Experience Fellowship | CX Fellow at KindWork. In this role, Tyler M. learned Zendesk, Intercom, Slack, macOS, and Google Suite, and strengthened key professional skills such as giving and receiving feedback, handling challenging customers, and effective communication for in-person and remote work. Tyler M.'s most recent roles are Customer Support Advocate at Mana Interactive Inc. and Customer Experience Specialist at Clutter, both starting in 2022.

Tyler M. attended CUNY Bronx Community College from 2018 to 2019, studying Graphic Design. Tyler also attended CUNY Hostos Community College from 2015 to 2016, studying Game and Interactive Media Design. In 2021, Tyler M. obtained a Customer Experience Fellowship from KindWork.

Links

Previous companies

Clutter logo
GameStop logo

Timeline

  • Customer Support Advocate

    June, 2022 - present