Laure Caron

Senior Customer Innovation Manager at Mandarin Oriental Hotel Group

Laure Caron is an accomplished professional with extensive experience in customer innovation and strategic consulting. Currently serving as Senior Customer Innovation Manager at Mandarin Oriental Hotel Group, Laure previously held the role of Senior Consultant at Yonder Consulting, where projects involved prominent clients like Toyota and Cambridge University and spanned various international markets. Prior roles include Research Manager at Horizon Strategy, focused on technology and telecom sectors, and positions at Ipsos and Human Innovation, where Laure specialized in innovation consulting and qualitative research for major brands such as HP and Marriott. Laure began the career in hospitality and marketing with positions in esteemed organizations like Dorchester Collection and Kempinski Hotels. Educational qualifications include a Bachelor of Business Administration in Hotel Management from Vatel France and foundational studies in economics and French education.

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