Patricia Rodríguez

Director Solution Engineering at Mangopay

Patricia Rodríguez has a diverse work experience spanning multiple industries. Patricia currently holds the position of Lead Solution Engineer Southern Europe at MANGOPAY.com since January 2022. In this role, they work as a pre-sales consultant, developing business strategies and providing solutions to prospects. Prior to this, from September 2020 to January 2022, they served as a Customer Success Manager Iberia at MANGOPAY.com.

In 2021, Patricia had a role as a Member at Nova Talent, a global talent network connecting high-potential individuals with professional opportunities. Patricia joined in May 2021 and their tenure is ongoing.

From 2018 to 2020, Patricia worked at the International Air Transport Association (IATA) as an Agency Management Analyst. Their responsibilities included supporting EMEA Travel & Cargo Agencies in obtaining IATA certification and conducting sales monitoring and fraud detection.

At Spotahome, they held the position of Customer Success Manager from February 2018 to August 2018. Patricia managed customers' onboarding processes, defined acquisition and activation funnels, and coordinated internal operations.

From 2016 to 2018, Patricia worked at Amadeus IT Group as a Customer Operations Specialist, contributing to the development and business expansion of Amadeus Value Hotels. Their duties included coordinating clients' onboarding, conducting customer activity reviews, and supporting Market Sales Managers.

Patricia also has experience in education, having worked as a Spanish Teacher at the Ministère chargé de l'Éducation nationale from September 2014 to July 2015 and as a Spanish Lecturer at UFPR - Universidade Federal do Paraná from September 2013 to July 2014.

Patricia Rodríguez's education history is as follows:

- From 2010 to 2014, they obtained a Bachelor's degree in Modern Languages with a focus on English, French, and Portuguese from Universidad de Oviedo.

- In 2013 and 2014, they pursued a Bachelor's degree in Modern Languages from Universidade Federal do Paraná.

- From 2012 to 2013, they also studied Modern Languages at Humboldt-Universität zu Berlin.

- In 2015, they completed a Master's degree in Business Administration and Management from Universidad Carlos III de Madrid.

- Patricia obtained additional certifications, including the Professional Scrum Product Owner from Scrum.org in 2020, the Diplôme Approfondi de Langue Française (DALF C2) from Alliance Française Paris Île-de-France in 2015, the Certificado de Proficiência em Língua Portuguesa para Estrangeiros (Celpe-Bras Avançado) from Ministério da Educação in 2014, and the Certificate in Advanced English (CAE C1) from Cambridge Assessment English in 2013.

- In 2017 and 2018, they completed an online course in Innovation and Digital Marketing from IMF Smart Education.

- Patricia obtained an Executive Master's degree in Air Transport Management from ITAérea Aeronautical Business School from 2019 to 2021.

- In 2020, they took an online course in Digital Product Management from The Hero Camp.

- Lastly, from 2021 to 2022, they participated in The PowerMBA Program - Business Expert from thePower.

Links

Previous companies

International Air Transport Association logo
Spotahome logo
Amadeus logo

Timeline

  • Director Solution Engineering

    February 1, 2024 - present

  • Lead Solution Engineer Southern Europe

    January, 2022

  • Customer Success Manager Iberia

    September, 2020